
Family First Life
Family First Life Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family First Life has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Coverage for heart patients, Even covered my diabetic child, Great coverage.
Cons: Beligerant, Phony company, Targets the elderly.Recent recommendations regarding this business are as follows: "Beware", "dont use this company", "No I don’t solicit customers who are not interested or have not contacted you", "AVOID THIS COMPANY AT ALL COSTS".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family First Life has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Coverage for heart patients, Even covered my diabetic child, Great coverage.
Cons: Beligerant, Phony company, Targets the elderly.Recent recommendations regarding this business are as follows: "Beware", "dont use this company", "No I don’t solicit customers who are not interested or have not contacted you", "AVOID THIS COMPANY AT ALL COSTS".
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
For cash value inquiry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam practices
Preferred solution: Apology for misrepresentation.
User's recommendation: Beware
I don't know where to start
User's recommendation: dont use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I want to cancel my policy
Was contacted by someone that i took out insurance with she left said she will be back tuesday with policy never saw her again
Preferred solution: Let the company propose a solution
Unnecessary calls
User's recommendation: No I don’t solicit customers who are not interested or have not contacted you
Constant calls...
I read the reviews of every company before I accept a job and these people have been calling me every other day from different numbers. Once I read once that a company is a scam, I never go forward.
These people keep calling from different numbers even though I keep saying I'm not interested. A guy just called me and hesitated to say the company's name.
I literally had to continue to ask before giving any of my information. Wtf is up with these folks..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Company and Aggressive approach
- Too aggressive
- Phony company
- Beligerant
Preferred solution: Apology
User's recommendation: AVOID THIS COMPANY AT ALL COSTS
Bad agent experience
My husband I were new agents with Family First Life under the up line Eric Anthony. The relationship started out as he told us as a partnership, but we starting on a lead program.
The lead program consisted of receiving and calling duplicate, old leads before even being fully contracted with Family First Life. Customers that we set appointments with said that they advertised free insurance. We were told to tell customers not to sign anything online again if they don't want to be called. The training seemed very harsh and rude towards uninterested customers or those who were just shopping.
Contracts between carriers and us were changed after we had written business to a pay as earned commission, but we had discussed and agreed to 100% commission. We had a contract with the carriers to receive 100% commission. I contacted the carrier and set a repayment schedule after I learned that I had a charge back from a cancelled policy. Eric Anthony which is my up line decided to change my contract with another carrier without notification to me after I had written a policy three months in advance.
He and my husband had a disagreement, and that's when the contract changes occurred in both our contracts. I felt it was retaliation for Eric's disagreement with my husband. A day later, I received multi correspondence from a new specialist from the company I had already called to set an agreement of repayment. It was with another agent.
This new agent that contacted me contacted me after a day or two after my husband had confronted Eric on his dishonesty and his unprofessional and unethical behavior. This is the retaliation that I am referring to: change in my contract commission without notification from Eric Anthony after I had written and worked on a policy for about three months and changed correspondence from another agent that I did not speak with concerning my repayment of charge backs with a carrier. If you are looking for great training, culture, and professional experience in the life insurance business, this is not the office to work with in Houston as long as Eric Anthony is the leadership/ headship there. The charge backs were do to the incorrect training and example from Eric Anthony as we were new to the life insurance business which he was very much aware of.
For an example of his training, he had trained new agents to call him when we are in the home of the client and I did just that. He was rude when I called, told me to google it, and that he was at the pool with his son. I called during normal business hours and did what he said to do. He later tried to indirectly apologize because he knew what he told us on a conference call.
I'm not bitter, just very disappointed because we were always professional, up front, and spent money on T-shirts and supplies when we really did not have it to spend.
We believed and went all in only to be let down hard and disrespectfully by Eric Anthony. I can honestly say that this was the worst experience I've had in the industry.
Preferred solution: Full refund
Phenomenal Coverage, Premium Prices, & Customer Service
I called to get a Quote and spoke to Danae. She was fabulous.
she gave me detailed info on what each plan was to make sure that the coverage AND the monthly premium was exactly what me and my family needed. She not only gave me Life Ins with a death benefit, but living benefits, as well as a 6% PLUS return!! I never knew that an Indexed Universal Life policy was TAX DEFFERRED Coming and Going!! Thanks to her, I know have policies on me, my husband and our two kids.
They're college will be fully funded by the time they are 18! Call her at 214-715-****.
- No hassle underwriting
- Great coverage
- Coverage for heart patients
Unscrupulous Business Practices
First Family Life closed the door on me right after the hiring process. They want new agents to conduct sales calls, before they have been properly contracted with the individual insurance carriers.
Not only are you prohibited from doing this, but you also won't get paid.
They also use high pressure sales tactics, that are unethical. An ethics violation in itself, could cause your insurance license to be revoked.
Unlicensed, Unscrupulous agents at Family First Life
Preferred solution: Let the company propose a solution
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Since these guys (and others) can't afford to do adverts like the duck or Aaron Rogers... they depend on a high turnover cast of commission only telemarketers and hope you make an emotional decison to buy a product you probably don't need.
I did a simple on line inquiry and the phone calls were non stop and then all of sudden the same day a man is on my porch to discuss my inquiry. I was totally amazed at their arrogance. I would never do business with them.
A rep showed up at my door claiming my spouse had made an appointment for a different date and time. But he happened to be in the neighborhood.
I do have to say, the rep was polite and doing his job - selling. So, all in all - no bad feelings on my part. And if the need arises in the future for his services - I will give him a look.